Shipping Policy

Thank you for shopping with us! We strive to deliver your orders in a fast, safe, and reliable way. This Shipping Policy outlines our shipping processing time, delivery time, shipping fees, and related terms for all orders placed on our website.

Order Processing Time

All orders are processed within 1–3 business days (excluding weekends and public holidays) after payment confirmation. We conduct strict quality checks for every item before packaging and shipping. Orders placed on weekends or holidays will be processed on the next working day.

Shipping Time & Delivery Regions

We offer worldwide shipping to most countries and regions. Standard delivery time varies by destination:
  • United States, United Kingdom, Europe: 7–15 business days
  • Canada, Australia, New Zealand: 10–18 business days
  • Other international regions: 12–25 business days
Please note that delivery delays may occur due to peak shopping seasons, customs clearance procedures, extreme weather, or local logistics issues, which are beyond our control.

Shipping Fees

Shipping fees are calculated based on your order weight, package size, and delivery destination, which will be automatically displayed at checkout before you complete payment. We regularly offer free shipping promotions for orders over a specific amount, subject to ongoing site activities.

Order Tracking

Once your order is shipped, you will receive a confirmation email with a unique tracking number and a tracking link. You can monitor your package status in real time on our website or the official logistics platform.

Customs & Duties

International orders may be subject to local customs duties, taxes, or clearance fees. These additional charges are the buyer’s responsibility as per local customs regulations. We do not cover any import taxes or customs fees for international orders.

Lost or Damaged Packages

In rare cases of lost or severely damaged packages during transit, please contact our support team within 7 days after the estimated delivery date. We will verify the situation and provide reshipment or refund solutions accordingly.