Contact Us
We value every customer’s feedback and are always ready to assist you with any questions, concerns, or suggestions. Whether you have order inquiries, product consultation, after-sales issues, or cooperation needs, feel free to reach out to us.
Customer Support Email
serviceon@mungvei.com (Response within 24 hours on business days)
Service Time
Monday – Friday: 9:00 – 18:00
Weekends & Holidays: Delayed reply within 48 hours
Common Inquiry Types
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Order tracking, shipping delay, delivery issues
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Product size, material, usage and detail consultation
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Return, refund, exchange and after-sales service
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Promotion code, discount and order discount issues
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Website login, account and payment problems
Please leave your order number and detailed problem description in your email, so we can solve your problem more efficiently.